This summary is provided for informational purposes only and does not constitute, modify, or form part of the binding terms set forth in these Terms of Service. In the event of any inconsistency between this summary and the substantive provisions below, the substantive provisions shall control.
These Terms of Service (“Terms”) constitute a legally binding agreement between you (“you,” “your,” or “User”) and Vocuno LLC, a limited liability company organized under the laws of the State of Wyoming, United States (“Vocuno,” the “Company,” “we,” “us,” or “our”). Unless otherwise defined herein, capitalized terms shall have the meanings ascribed to them in this Section.
“Service” means, collectively, all products, services, applications, platforms, and websites owned, operated, or controlled by the Company, including any updates, modifications, or enhancements thereto.
“User-Generated Content” or “Your Content” means any text, files, images, audio, documents, prompts, outputs, or other materials that you create, upload, submit, or otherwise generate through or in connection with the Service.
“Underlying Vendors” means the third-party service providers, platforms, APIs, and tools whose functionalities the Company aggregates, integrates, or otherwise makes accessible through the Service. As of the effective date of these Terms, Underlying Vendors include, by way of example and without limitation, Suno and LALAL.AI. The specific Underlying Vendors integrated with the Service are subject to change at any time, at the Company’s sole discretion.
By creating an account, accessing, or using the Service in any manner, you acknowledge that you have read, understood, and agree to be bound by these Terms and the Company’s Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, you must immediately cease all use of the Service.
The Service is available only to individuals who are at least eighteen (18) years of age, or the age of legal majority in their jurisdiction of residence, whichever is greater. By accessing or using the Service, you represent and warrant that you meet the foregoing eligibility requirements and that you have the legal capacity to enter into a binding agreement.
If you are accessing or using the Service on behalf of a legal entity (including, without limitation, a corporation, partnership, or limited liability company), you represent and warrant that you are duly authorized to bind such entity to these Terms, and all references to “you” or “your” herein shall refer to both you individually and such entity.
Certain features of the Service require you to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary to maintain its accuracy. You are solely responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account, whether or not authorized by you.
You agree to notify the Company immediately upon becoming aware of any unauthorized access to or use of your account. The Company shall not be liable for any loss or damage arising from your failure to safeguard your account credentials or to comply with the foregoing obligations.
The Company reserves the right to suspend, disable, or terminate any account at any time if the Company reasonably believes that (a) the information provided during registration is inaccurate, incomplete, or fraudulent; (b) the account has been compromised; or (c) continued access would violate these Terms or applicable law.
Subject to your compliance with these Terms, the Company grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Service solely for your personal or internal business purposes. This licence does not include any right to: (a) modify, adapt, translate, reverse-engineer, decompile, or disassemble any portion of the Service; (b) reproduce, distribute, publicly display, or create derivative works based upon the Service; (c) access or use the Service to build a competitive product or service; or (d) circumvent, disable, or otherwise interfere with any security, access control, or usage-limiting features of the Service.
All rights not expressly granted herein are reserved by the Company. Nothing in these Terms shall be construed as conferring any licence or right under any patent, copyright, trademark, or other intellectual property right of the Company, except as expressly set forth herein.
You retain all right, title, and interest — including all intellectual property rights — in and to Your Content. Nothing in these Terms shall be construed as transferring any ownership rights in Your Content from you to the Company.
By submitting, uploading, or otherwise making Your Content available through the Service, you grant the Company a limited, non-exclusive, worldwide, royalty-free, fully paid-up, revocable licence to host, store, reproduce, process, transmit, and display Your Content solely to the extent necessary to: (a) provide, operate, maintain, and improve the Service; (b) transmit Your Content to the applicable Underlying Vendor(s) to fulfill your specific processing requests; and (c) comply with the Company’s legal obligations. This licence terminates automatically upon your deletion of Your Content or closure of your account, subject to the retention periods set forth in the Privacy Policy.
You represent and warrant that: (a) you own or have obtained all rights, licences, consents, and permissions necessary to submit Your Content to the Service and to grant the licence set forth in Section 5.2; (b) Your Content does not and shall not infringe, misappropriate, or otherwise violate the intellectual property rights, privacy rights, publicity rights, or any other rights of any third party; and (c) Your Content does not contain any material that is unlawful, defamatory, obscene, threatening, or otherwise objectionable under applicable law.
You are solely and exclusively responsible for ensuring that Your Content and your use of the Service comply with all applicable copyright, intellectual property, and related laws, regulations, and treaties in your country of residence and in any jurisdiction where Your Content is created, distributed, performed, or otherwise made available. This obligation includes, without limitation, obtaining all necessary licences, permissions, clearances, and consents from rights holders before uploading, processing, or generating any content through the Service.
You acknowledge and agree that: (a) the Company does not monitor, verify, or validate whether Your Content or your use of the Service complies with applicable copyright or intellectual property laws; (b) the Company has no obligation to assess, advise on, or ensure the legality of Your Content in any jurisdiction; (c) any reliance on the Service or its features does not constitute legal advice or a representation by the Company that your use is lawful; and (d) the Company, its officers, directors, employees, agents, affiliates, successors, and assigns shall bear no liability whatsoever — and you hereby irrevocably waive and release any and all claims against the foregoing parties — for any copyright infringement, intellectual property violation, or related legal claim arising from or in connection with Your Content or your use of the Service, regardless of whether the Company had knowledge of or could have reasonably foreseen such infringement or violation.
You agree to indemnify, defend, and hold harmless the Company and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or relating to any actual or alleged infringement or violation of any copyright, intellectual property right, or related right by Your Content or by your use of the Service.
If you access or use the Service under a free, unpaid, or trial plan (“Free Plan”), you grant the Company a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, sublicensable, and transferable licence to use, reproduce, modify, adapt, publish, display, distribute, perform, promote, create derivative works from, and otherwise exploit Your Content, in whole or in part, in any medium or format now known or hereafter developed, for any purpose, including, without limitation, promotional, marketing, editorial, and commercial purposes.
Without limiting the generality of the foregoing, this licence expressly includes the right for the Company to: (a) publish, feature, or showcase Your Content on the Service’s website, social media accounts, marketing materials, and any other platform or channel; (b) register, claim, or assert copyright or other intellectual property protections over compilations, arrangements, or derivative works that incorporate Your Content; and (c) sublicence any or all of the foregoing rights to third parties.
This licence shall survive the termination or deletion of your account and shall not be revoked or limited by your subsequent upgrade to a paid plan with respect to content created during the Free Plan period. If you do not wish to grant this licence, you must subscribe to a paid plan before creating or uploading content to the Service.
The Service operates as an aggregation platform, providing you with unified access to the functionalities of multiple Underlying Vendors. The Company may onboard new Underlying Vendors or discontinue existing Underlying Vendors at any time, at its sole discretion, without prior notice to you. The Company does not guarantee the continued availability of any specific Underlying Vendor or functionality.
Your use of any feature of the Service that relies on an Underlying Vendor is subject to, and governed by, the terms of service, acceptable use policies, and privacy policies of that Underlying Vendor, in addition to these Terms. By initiating a processing task that involves an Underlying Vendor, you acknowledge and agree that: (a) the Company will transmit the data necessary to fulfill your request to the applicable Underlying Vendor; (b) the Underlying Vendor’s terms of service and privacy policy govern its processing of your data and Your Content; (c) the Underlying Vendor may independently retain, process, or use content generated through its platform in accordance with its own terms; and (d) it is your sole responsibility to review, understand, and accept the terms and policies of each Underlying Vendor prior to use.
The inclusion of any Underlying Vendor within the Service does not constitute an endorsement, guarantee, or warranty by the Company of that Underlying Vendor’s services, products, data practices, or content quality. The Company makes no representation regarding the accuracy, reliability, completeness, or timeliness of any output or result generated by an Underlying Vendor. You use Underlying Vendor functionalities entirely at your own risk.
The roster of Underlying Vendors integrated with the Service is subject to change at any time and without advance notice. Each Underlying Vendor may independently amend its own terms of service and privacy policy without notice to the Company. An up-to-date list of current Underlying Vendors, together with links to their respective terms and policies, is maintained within the Service. You are encouraged to review this list periodically.
You agree that you shall not, and shall not permit any third party to, use the Service to:
The Company reserves the right, but has no obligation, to monitor your use of the Service and to investigate and take appropriate action in response to any suspected violation of these Terms, including, without limitation, suspension or termination of your account.
The Company maintains a zero-tolerance policy with respect to objectionable User-Generated Content and abusive User behaviour on the Service. “Objectionable content” includes, without limitation, any User-Generated Content that is unlawful, threatening, abusive, harassing, tortious, defamatory, vulgar, obscene, pornographic, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable, as further described in Section 7 (Prohibited Conduct). “Abusive Users” means Users who engage in such conduct or who otherwise harass, threaten, or harm other Users through or in connection with the Service.
The Company provides Users with multiple means to report objectionable User-Generated Content or abusive Users:
Reports submitted through either channel are received, reviewed, and acted upon by the Company in accordance with this Section 7A.
Within the Vocuno mobile application, Users may at any time block any other User by selecting the “Block” option available on that User’s profile, content, or message. Once a User is blocked, the blocked User will no longer be able to interact with, contact, or display content to the blocking User through the Service. Blocking is unilateral and may be exercised at the blocking User’s sole discretion, without notice to, and without the consent of, the blocked User.
The Company commits to reviewing every report of objectionable User-Generated Content or abusive User behaviour and taking appropriate action no later than twenty-four (24) hours after the report is received. Appropriate action may include, without limitation: (a) removing or disabling access to the offending User-Generated Content; (b) issuing a warning to the User responsible; (c) suspending, restricting, or permanently terminating (ejecting) the offending User’s account; and (d) taking any other action the Company deems necessary or appropriate in its sole discretion, including, where required, reporting the matter to law-enforcement authorities.
The Company’s enforcement determinations under this Section 7A are made at the Company’s sole discretion and are without prejudice to any other rights or remedies available to the Company under these Terms, including those set forth in Section 7 (Prohibited Conduct) and Section 14 (Termination).
While the Company will act on reports as described above, the Company does not and cannot pre-screen all User-Generated Content. The Company shall not be liable for any User-Generated Content posted, transmitted, or otherwise made available by Users, and any reliance on such content is at the User’s own risk, as further set forth in Sections 11 (Disclaimer of Warranties) and 12 (Limitation of Liability).
Certain features of the Service may require the purchase of a subscription or the payment of fees (“Paid Features”). The applicable fees, billing cycle, and payment terms for each Paid Feature are presented to you at the time of purchase and are incorporated herein by reference. All fees are stated in United States Dollars (USD) unless otherwise indicated.
By purchasing a Paid Feature, you authorize the Company to charge the payment instrument you have designated on a recurring basis at the frequency corresponding to your selected billing cycle (e.g., monthly or annually) until you cancel. Subscription renewals are processed automatically. The Company shall make commercially reasonable efforts to notify you in advance of any change in applicable fees.
You may cancel your subscription at any time through the Service’s account settings or by contacting the Company at contact@vocuno.com. Cancellation shall take effect at the end of the then-current billing period, and you shall retain access to Paid Features through the remainder of that period. The Company does not provide prorated refunds for partial billing periods, except where required by applicable law and as set forth in Section 8.5 below.
All fees are exclusive of applicable taxes (including, without limitation, value-added tax, sales tax, and goods and services tax). You are solely responsible for the payment of all such taxes arising from your use of the Service, except for taxes based on the Company’s net income.
Every User is granted complimentary credits upon account creation in order to fully evaluate the Service, its features, and the quality of its outputs at no cost prior to making any purchase. Because each User is given a meaningful opportunity to test the Service before paying, the Company maintains a strict no-refund policy on all paid purchases (including, without limitation, subscription fees, recurring renewals, one-time credit packs, top-ups, and add-on purchases), subject solely to the limited exception set forth in this Section 8.5.
No refunds once any credits have been consumed. Once a User has consumed any credits whatsoever — whether such credits were granted as complimentary credits, included with a subscription plan, purchased as a credit pack or top-up, awarded through promotions or referrals, or otherwise made available to the User — no refund of any portion of any past or current paid purchase shall be granted, and all amounts paid by the User shall be deemed earned by and non-refundable to the Company.
Limited 14-day refund eligibility. If, and only if, the User has not consumed any credits of any kind on the User’s account at the time the refund request is received, the User may request a refund of the most recent paid purchase by contacting contact@vocuno.com within fourteen (14) calendar days of the date such purchase was charged. Refund requests received after such fourteen (14) day period, or made after any credit consumption has occurred (regardless of when consumed), shall not be eligible for a refund.
For the avoidance of doubt: (a) use of complimentary credits constitutes credit consumption for purposes of this Section 8.5; (b) a failed, partially completed, or unsatisfactory generation does not entitle the User to a refund and is instead addressed through credit refunds or re-runs in accordance with the Service’s in-app credit refund mechanisms, where applicable; (c) the Company has no obligation to provide prorated refunds for the unused portion of any billing period; and (d) this Section 8.5 does not limit any non-waivable refund or withdrawal rights that the User may have under applicable consumer-protection laws of the User’s jurisdiction.
The Service, including, without limitation, all software, code, algorithms, interfaces, designs, text, graphics, logos, trademarks, trade names, service marks, and other proprietary materials incorporated therein or displayed thereon (collectively, “Company Materials”), are and shall remain the exclusive property of the Company and its licensors. Company Materials are protected by copyright, trademark, patent, trade secret, and other intellectual property laws of the United States and foreign jurisdictions.
No right, title, or interest in any Company Materials is transferred to you by virtue of your access to or use of the Service. You shall not remove, alter, or obscure any copyright, trademark, or other proprietary notice displayed on or within the Service.
The Company respects the intellectual property rights of others and expects Users to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (“DMCA”), 17 U.S.C. § 512, the Company will respond expeditiously to claims of copyright infringement committed using the Service.
If you believe that Your Content or any other copyrighted material has been reproduced, distributed, or otherwise made available through the Service in a manner that constitutes copyright infringement, please submit a written notification to the Company’s designated agent containing the following information:
Notifications should be directed to: contact@vocuno.com, Attention: DMCA Agent.
THE SERVICE, INCLUDING ALL CONTENT, FEATURES, FUNCTIONALITIES, AND OUTPUTS GENERATED THEREIN OR THEREBY, IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING, WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.
Without limiting the generality of the foregoing, the Company does not warrant that: (a) the Service will meet your specific requirements or expectations; (b) the Service will be uninterrupted, timely, secure, or error-free; (c) the results, outputs, or content obtained through the Service (including outputs generated by Underlying Vendors) will be accurate, reliable, complete, or fit for any particular purpose; or (d) any defects in the Service will be corrected.
You acknowledge and agree that any outputs generated through the Service by Underlying Vendors are produced by third-party systems over which the Company exercises no direct control, and the Company makes no representation or warranty regarding such outputs.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH:
IN NO EVENT SHALL THE COMPANY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS (USD $100.00).
The limitations set forth in this Section shall apply regardless of the legal theory upon which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, and even if the Company has been advised of the possibility of such damages. Certain jurisdictions do not permit the exclusion or limitation of certain warranties or liability; in such jurisdictions, the Company’s liability shall be limited to the greatest extent permitted by applicable law.
You agree to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, affiliates, successors, and assigns from and against any and all claims, demands, actions, damages, losses, liabilities, costs, and expenses (including, without limitation, reasonable attorneys’ fees and court costs) arising out of or relating to: (a) your access to or use of the Service; (b) Your Content, including any claim that Your Content infringes or misappropriates the intellectual property or other rights of any third party; (c) your violation of these Terms; or (d) your violation of any applicable law, regulation, or the rights of any third party.
The Company reserves the right, at your expense, to assume the exclusive defence and control of any matter for which you are required to indemnify the Company, and you agree to cooperate with the Company’s defence of such claims. You shall not settle any claim that would impose any obligation or liability on the Company without the Company’s prior written consent.
You may terminate your account and these Terms at any time by deleting your account through the Service’s interface or by submitting a written request to contact@vocuno.com. Termination by you does not entitle you to a refund of any pre-paid fees, except as expressly provided in Section 8.5 (Refund Policy) or where otherwise required by applicable law.
The Company may suspend or terminate your access to the Service, in whole or in part, at any time and for any reason or no reason, with or without prior notice, including, without limitation, if the Company reasonably believes that: (a) you have violated these Terms; (b) your continued use of the Service poses a risk to the Service, the Company, other Users, or any third party; or (c) the Company is required to do so by applicable law or a valid and enforceable legal order.
Upon termination of your account for any reason: (a) all rights and licences granted to you under these Terms shall immediately cease; (b) you must immediately discontinue all use of the Service; (c) the Company shall retain Your Content in accordance with the retention and deletion provisions of the Privacy Policy; and (d) Sections 5.1, 5.3, 5.4, 5.5, 6.2, 6.3, 9, 11, 12, 13, 15, 16, and 17 of these Terms shall survive termination and continue in full force and effect.
These Terms and any dispute or claim arising out of or in connection with them (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Wyoming, United States, without giving effect to any choice-of-law or conflict-of-law provision, rule, or principle that would cause the application of the laws of any other jurisdiction.
Before initiating any formal dispute resolution proceeding, you agree to first contact the Company at contact@vocuno.com and attempt to resolve the dispute informally for a period of not less than thirty (30) calendar days. If the dispute is not resolved within such period, either party may proceed as set forth below.
Any dispute, controversy, or claim arising out of or relating to these Terms, or the breach, termination, or invalidity thereof, that cannot be resolved through informal negotiation shall be finally settled by binding arbitration administered by the American Arbitration Association (“AAA”) in accordance with its Commercial Arbitration Rules then in effect. The arbitration shall be conducted by a single arbitrator and shall take place in Cheyenne, Wyoming, United States. The language of the arbitration shall be English. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND THE COMPANY EACH AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS SHALL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. If for any reason a claim proceeds in court rather than in arbitration, you and the Company each waive the right to a jury trial.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of a party’s intellectual property rights, copyrights, trademarks, trade secrets, or confidential information.
These Terms, together with the Privacy Policy and any supplemental terms or notices published by the Company in connection with the Service, constitute the entire agreement between you and the Company with respect to the subject matter hereof and supersede all prior or contemporaneous understandings, representations, negotiations, and communications, whether written or oral, relating to such subject matter.
If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or, if modification is not possible, shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.
No failure or delay by the Company in exercising any right, power, or remedy under these Terms shall operate as a waiver thereof, nor shall any single or partial exercise of any such right, power, or remedy preclude any other or further exercise thereof or the exercise of any other right, power, or remedy. A waiver of any provision of these Terms shall be effective only if made in writing and signed by an authorized representative of the Company.
You may not assign, delegate, or transfer these Terms, or any rights or obligations hereunder, in whole or in part, without the prior written consent of the Company. Any purported assignment in violation of this Section shall be null and void. The Company may freely assign these Terms, in whole or in part, to any affiliate or successor in connection with a merger, acquisition, reorganization, or sale of all or substantially all of its assets.
The Company shall not be liable for any failure or delay in the performance of its obligations under these Terms to the extent that such failure or delay results from circumstances beyond the Company’s reasonable control, including, without limitation, acts of God, natural disasters, epidemics, pandemics, war, terrorism, riots, embargoes, labour strikes, governmental orders, internet or telecommunications failures, power outages, or the acts or omissions of any Underlying Vendor.
All notices required or permitted under these Terms shall be in writing. Notices to the Company shall be sent to the address set forth in Section 18 below. Notices to you shall be sent to the email address associated with your account. Notice shall be deemed given: (a) upon delivery, if delivered by hand; (b) upon transmission, if sent by email (provided no bounce-back or non-delivery notification is received); or (c) three (3) business days after deposit in the mail, if sent by registered or certified mail, postage prepaid.
The Company reserves the right to amend these Terms at any time, at its sole discretion. The Company shall not materially diminish your rights under these Terms without providing you with prior notice and a reasonable opportunity to discontinue use of the Service. All amendments shall be published on this page, identified by an updated effective date. Your continued use of the Service following the posting of any amendment constitutes your acceptance of the amended Terms. If you do not agree to any amendment, your sole and exclusive remedy is to terminate your account and cease use of the Service.
For any questions, concerns, or notices relating to these Terms or the Service, please contact:
Legal Department
Vocuno LLC
212 N. 2nd Street, Suite 100
Cheyenne, Wyoming 82001
United States of America
Email: contact@vocuno.com